Assistant Head of Volunteers

Location: Voss, Norway
Duration: Project-based position (before and during Ekstremsportveko)

Volunteers are the backbone of Ekstremsportveko. The Assistant Head of Volunteers supports the planning and day-to-day follow-up of our volunteers, from registration and shift planning to reception, welfare and filling staffing gaps during the week. The role requires a structured and welcoming person with a good understanding of digital systems.

Key Responsibilities and Tasks

Administration and Planning

- Assist with volunteer registration and maintain an overview of who is signed up for which roles.

- Help build and maintain shift schedules in cooperation with the Head of Volunteers and department leads.

Reception and Onboarding

- Welcome volunteers at check-in and make sure they have the information, accreditation and equipment they need.

- Contribute to briefings and practical information for volunteers.

Follow-Up and Welfare

- Follow up volunteers during the festival and be a visible, approachable point of contact.

- Help keep volunteers motivated and well looked after throughout the week.

Staffing Coordination

- Monitor staffing needs during the festival and reassign volunteers where they are needed.

- Handle no-shows, shift changes and other issues in real time.

Post-Event Follow-Up

- Assist with gathering volunteer feedback and evaluating the volunteer programme after the festival.

- Identify improvements to recruitment, scheduling and follow-up for future events.

We Expect

- You are structured and maintain good overview.

- You are welcoming and communicate clearly.

- You are comfortable with digital tools and registration systems.

- You enjoy creating energy and a sense of security for the people around you.

Working Hours and Duration

The role requires high availability in the weeks leading up to Ekstremsportveko and during the festival itself. Physical presence in Voss is required during the festival period.

We Offer

- A key role in the volunteer community that makes Ekstremsportveko possible.

- Close collaboration with the Head of Volunteers and teams across the festival.

- Valuable experience in people management and coordination within an international festival setting.

- Terms and conditions by agreement.

Interested? Get in touch!